The Neuro Calm Collective

Shipping Policy




Free Australia-wide shipping  ·  April 30 2026

Section 01
Free Australia-Wide Shipping
Coverage Australia Only We currently ship within Australia only
Delivery Tracked Shippit & Australia Post

We offer FREE standard shipping on all orders across Australia. All orders are shipped with tracking using trusted carriers such as Shippit and Australia Post. We currently ship within Australia only.

PO Box deliveries
  • Please provide a street address at checkout where possible.
  • Swing Stands cannot be shipped to a PO Box — a physical street address is required for this item.
Section 02
Shipping Timeframes
1

Standard orders — dispatched within 2–5 business days
We aim to dispatch all parcels with tracking within 2–5 business days of receiving your order.
2

Special Order items — allow an extra 5–7 business days
Larger or made-to-order products such as Crash Bags and Swing Stands are listed as Special Order. These are handmade to order or may not be held in stock at all warehouse locations, and may require an additional 5–7 business days before dispatch.
3
Mixed orders
If your order includes a Special Order item, the entire order will generally be shipped together. If you would prefer your standard items sent sooner, please place a separate order for the Special Order item — or contact us if you have already placed a combined order.

Questions about shipping?

Reach out before you purchase — we're happy to help.

Contact us

The Neuro Calm Collective  ·  Shipping Policy  ·  April 30 2026